TERMS OF SERVICE

Terms of Service

This site is only to be viewed by those 21 and over.

Security method for the transmission of payment data (SSLA Secured 128 bit)

Most orders placed before noon (est) will process same day or at most within 24 hours, provided items are in stock.

This Privacy Policy governs the manner in which McLean Cigars PG Boutique collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.mcleancigars.com website (“Site”). This privacy policy applies to the Site and all products and services offered by McLean Cigars PG Boutique.

Shipping:

$7.95 flat rate.  Free shipping on orders over $250.  $10.95 Flat Rate to AK & HI.
Residential shipping by USPS First Class or Priority Mail (2-3 days). 
Commercial shipping by UPS Ground (2-5 days).  Adult Signature Confirmation ($6.30) required by UPS on cigar shipments.  Signature confirmation required on any order over $1000.

USPS (United States Postal Service) and UPS (United Parcel Service) are as follows:

Overnight – The next business day – For orders placed before 1pm est.  

Priority – 2 to 3 business days

Standard/Ground/First Class – 2 to 5 business days

APO/AE/DPO please verify that delivery of tobacco is allowed, using the restrictions link below: 

https://postcalc.usps.com/militaryrestrictions

Local pickup – means that your purchase will be available for pickup during business hours (Mon-Sat 10am to 7pm). If you would like to provide additional information, there is a special instruction area upon checkout.

Personal Identification Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, subscribe to the newsletter; and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other information McLean Cigars PG Boutique deems pertinent at the time of such request(s).

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies:

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information:

McLean Cigars PG Boutique collects and uses Users personal information for the following purposes:

  • To improve customer service.

  • Your information helps us to more effectively respond to your customer service requests and support needs.

  • To administer a content, promotion, survey or other Site feature.

  • To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails.

  • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information:

Our data collection, storage and processing practices and security measures protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We only share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance with children’s online privacy protection act:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 21, and no part of our website is structured to attract anyone under 21.

Changes to this privacy policy:

McLean Cigars PG Boutique has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms:

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Delivery Standards:

The articles of time relating to delivery from the USPS (United States Postal Service) and UPS (United Parcel Service) are as follows:

Overnight – The next business day – For orders placed before 1pm est.  

Priority – 2 to 3 business days

Standard/Ground/First Class – 2 to 5 business days

APO/AE/DPO please verify that delivery of tobacco is allowed, using the link below: 

https://postcalc.usps.com/militaryrestrictions

Contacting us:

If you have any questions about this Privacy Policy, the practices of this site, or your experience with this site, please contact us at:

McLean Cigars PG Boutique
1429 Center Street
McLean, VA 22101
703-848-8095
manager@mcleancigars.com

Privacy Policy

This site is only to be viewed by those 21 and over.

Security method for the transmission of payment data (SSLA Secured 128 bit)

Information data collected on this site is only used to facilitate navigation of information and the shopping experience.  No information will be shared, sold or given to third parties for marketing, research or any other reason.

This Privacy Policy governs the manner in which McLean Cigars PG Boutique collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.mcleancigars.com website (“Site”). This privacy policy applies to the Site and all products and services offered by McLean Cigars PG Boutique.

Personal Identification Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, subscribe to the newsletter; and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other information McLean Cigars PG boutique deems pertinent at the time of such request(s).

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies:

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information:

McLean Cigars PG Boutique collects and uses Users personal information for the following purposes:

  • To improve customer service.

  • Your information helps us to more effectively respond to your customer service requests and support needs.

  • To administer a content, promotion, survey or other Site feature.

  • To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails.

  • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.  We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance with children’s online privacy protection act:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 21, and no part of our website is structured to attract anyone under 21.

Changes to this privacy policy:

McLean Cigars PG Boutique has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.  You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms:

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site.  Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

McLean Cigars PG Boutique
1429 Center Street
McLean, VA 22101
703-848-8095
manager@mcleancigars.com

Return Policy

We stand 100% behind our products. The cigars you order are kept in proper humidity and temperature (70 degrees F, 70% relative humidity).  We shall replace cigars (and accessories, merchandise) due to construction problems, if any, or damage during shipment
provided it is reported to us with 7 days of receipt. 
Other than damage,  ALL SALES ARE FINAL.

If you feel that we misrepresented the products on our website, please contact us. 

When possible PLEASE KEEP THE PRODUCT AND TAKE PICTURES. 
(extinguished cigars can be stored in ziploc bags or other containers for evidence of a faulty product)

Return shipping will be incumbent on the customer.

Shipping fees are not refundable.

Original receipt must accompany all returns.

Please insure return packages for full value and use shipper with tracking.

PG cigars should be kept in proper humidity and temperature.  We shall replace cigars due to construction problems, if any, or damage during shipment, provided it is reported within 7 days of receipt by:  Email manager@mcleancigars.com | Telephone 703-848-8095 or Fax 703-848-9306.  Our hours of operation are Monday through Saturday 10am to 7pm est.  We are closed on Sunday. The original package should be saved including all packing materials.  We cannot make a claim against the shipper for damages unless they have inspected the damaged goods in the original packaging.

Terminology – coming soon

Definitions

body – (definitions coming soon)

flavor –

Strength –

Smooth –

size – vitola

vintage – 10 years AFTER it was boxed.

boutique – small specialty store/brand with attention to detail

Our story

About the brand

In the future, we will share the history of the shop (opened 2004) and of the PG brand launched 1990.